Information for Professionals

The role of an Outreach Worker

They work as part of the Children’s Centre Team and offer:

  • support and advice on parenting
  • provide activities and services through home visiting and groups in the Centre
  • offer a listening ear
  • can meet face to face with families at home, at the Centre or a place that suits the family

Outreach Workers provide support, resources and advice around a range of issues, including:

  • find local groups for the parent/carer to attend
  • positive parenting and managing a child’s behavior, boundary setting, child development
  • financial difficulties/worries
  • support around transition points; i.e. birth, settling into pre-school, school
  • support for parents wishing to return to education, employment or training
  • working with parents/carers to manage their own well-being and to build their confidence
  • support for children with disabilities or special needs

How do I arrange to make a referral?

Parents/carers can refer themselves or a professional can complete a referral form and bring/post to the Children’s Centre.  Please use the ‘Children’s Centre Request for Family Support Form’ (call 01784 241407 if you do not have a copy).

Supporting parents and carers

Children’s Centres offer early intervention family support that aims to help families before problems get too big. In our work with families we use a range of approaches and resources to help improve emotional well-being, social skills and opportunities for children to enjoy and achieve. Our service is confidential and we will not disclose any information without the individual’s agreement, except when a child may be at risk of harm.

Examples of specific areas of support

  • Help with parenting skills
  • Support for victims of domestic abuse
  • Help with debt, budgeting, benefits, housing issues
  • Support to access further education and adult/family learning
  • Help to find childcare, choosing quality childcare
  • Information about local activities for children
  • Information, advice and guidance about child safety
  • Information, advice and guidance about healthy eating, oral hygiene
  • Support getting children ready for pre-school, school
  • Support to help children learn and develop
  • Advice on potty training, breastfeeding
  • Speech and language support



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